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Frequently Asked Questions Frequently Asked Questions
  1. How long does it take to complete an order?
    Generally about 6-8 weeks. Sometimes it can be longer if you order multiple items, there is fabric that I have to order (or that is on back order), or if there's a great deal of detailed work such as beading. Please make your date needed a few days before the actual date so there are no problems!

  2. If I don't like my order can I get a refund?
    Due to the nature of my business (custom made to each person's specific measurements), I cannot offer refunds. If my sizing has been inaccurate I will fix the item at no charge. Some items have special order materials that I have to order from my supplier, such as fringe or hats that I am unable to return. I do everything I can to make sure that your order is just how it was described or shown in the photos on this site. You must take into consideration what you are ordering and how it will look on you. If you don't understand the description or photo, or want more specific information about an item, please feel free to ask questions!

  3. Do you offer discounts for purchasing multiple items?
    Yes I do! If you order four or more items (excluding hats and leg warmers), please e-mail me for a discount amount.

  4. Do you start making my order as soon as you get it?
    No I don't! Once your order is placed, I order the fabric, then I put your order at the bottom of the pile or orders currently in-house. I work on everything in the order that I receive them.

  5. How are items shipped?
    By UPS ground. I can overnight items at an additional charge.

  6. Are your items pre-made?
    No, everything is a custom order to your size. I very rarely make items in advance.

  7. Do you offer layaway?
    Under special circumstances I will allow for a layaway. Please ask in advance.

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Rhiannon Jacket
Rhiannon Jacket
$95.00

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